Refund policy

At Elite Dropshipping Store, prioritizing client satisfaction means acknowledging situations where refunds might be warranted. Our policy sets specific criteria for such cases:

• Refund Timeline: We offer refunds for customers whose stores don't generate sales within the first 90 days of purchase.
• Account Maintenance: Proof of an active Shopify account for three months post-purchase is required.
• Promotional Efforts: Evidence of store promotion, through advertising or other traffic-generating activities, is necessary.
• Store Eligibility: Refunds apply only to new, standard store purchases, with a maximum refundable amount of $29, excluding any additional services.
• Custom Store Policy: We do not offer refunds for custom-designed stores.
• Refund Process:
  • Evidence Requirement: Submit documentation showing no sales over three months and promotional activities.
  • Application Method: Refund requests must be emailed with all pertinent information and documentation.
  • Assessment: Requests are reviewed on a case-by-case basis according to our guidelines.
• General Conditions: This policy is valid solely for initial purchases of standard stores, excluding other products or services, which have their own terms. Refunds are processed to the original payment method within 7 to 10 business days.

This summary aims to encapsulate the key points of a refund policy, ensuring clarity and fairness in its application.

VASCOM DIGITAL LLC

30 North Gould Street,
Suite R, Sheridan, WY 82801
USA